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Purchasing rules

Purchasing rules (Control tier) validate orders against your trade terms on the same checkout surface as credit enforcement – cart, checkout, and draft orders, on every Shopify plan.

Rule Example
Minimum order value First order ≥ £500; repeat orders ≥ £250
Minimum quantity At least 12 units per order, or per product
Collection minimums ≥ £150 from the Glassware collection if any glassware is ordered
Case packs Product X in multiples of 6
Maximums No more than 40 units of a launch product per order
Weight thresholds Orders over 500 kg flagged for pallet shipping – or held below it
Mixed conditions Combine with AND/OR: value + quantity + collection

Every rule has a buyer-facing explanation you write once:

Candles ship in cases of 6 – adjust your quantity to a multiple of 6.

Rules never fail silently; buyers always learn what to change.

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Rule: Case packs — candles ×6 Draft

Applies to
Collection: Candles ▾
Condition
Quantity in multiples of 6
Buyer-facing explanation
Candles ship in cases of 6 — adjust your quantity to a multiple of 6.
Simulation · last 90 days: 142 orders pass · 6 would fail — 5 × Moss & Co Trading, 1 × Harbour Lane Living
Activate ruleAdd exception for Moss & Co
Simulation before activation: the draft rule replayed against 90 days of real orders.

Rules apply store-wide to B2B orders by default, and can be scoped to specific catalogs or companies. Exceptions invert that: exempt a named company from a rule (“no first-order minimum for the buyer we met at the trade fair”), with a note and an optional expiry on the exception.

Rules can distinguish a company’s first order from subsequent ones – the classic wholesale pattern of a higher opening commitment.

Activating a new rule against live buyers is nervous work, so every rule has a simulate step: Transactful replays your recent B2B orders (last 90 days) against the draft rule and shows which would have passed or failed, by company. Activate when the failures are the ones you intend.

At checkout: credit hold → credit limit → purchasing rules, and the buyer sees the first blocking reason only. A held buyer isn’t told about case packs; one clear problem at a time.