Post Purchase Surveys
Customer surveys · Shopify app
Find out how buyers found your store.
Post Purchase Surveys asks a short question on the Thank you page, right after checkout. Each answer is tied to its order, so you can see which channels bring in the revenue.
Free plan available, billed through Shopify.
What Post Purchase Surveys does
A survey after checkout
Add a short survey to the Thank you and Order status pages in the checkout editor. No code and no theme edits.
Start from proven questions
“How did you hear about us?”, a rating, NPS or an open question. Up to five questions per survey.
Revenue for every answer
Each answer is tied to its order, so you see its share, revenue and average order value.
Order tags for your tools
Give each option a tag and use it in Shopify Flow, Klaviyo segments or order filters.
Written answers, grouped
On paid plans, written answers are grouped into themes with a count for each, plus a short note every Monday.
Careful with personal data
Emails and phone numbers are removed from written answers, and you choose how long answers are kept.
